Garment Decoration Legacy Since 1936!

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FAQs

What's the least number of items I can order?

It depends on the garment, but it’s usually 6 pieces.

What's the least number of

items I can order?

It depends on the garment, but it’s usually 6 pieces.

How quickly will I receive a quote for a custom order?

A personalized quote will be provided within two business days.

How quickly will I receive a

quote for a custom order?

A personalized quote will be provided within two business days.

What's the typical turnaround time for my order?

Orders generally complete in 10-15 business days, barring any special circumstances or agreed-upon due dates.

What's the typical turnaround

time for my order?

Orders generally complete in 10-15 business days, barring any special circumstances or agreed-upon due dates.

Can changes be made once my order is placed?

We strive to accommodate changes when possible, but this may not be feasible once production or ordering of supplies has commenced. Please reach out to us promptly for any requests.

Can changes be made once

my order is placed?

We strive to accommodate changes when possible, but this may not be feasible once production or ordering of supplies has commenced. Please reach out to us promptly for any requests.

Is expedited service available for my order?

Orders generally complete in 10-15 business days, barring any special circumstances or agreed-upon due dates.

Is expedited service available

for my order?

Rapid turnaround options of 10 or 5 business days are available for an additional charge, subject to current workload and stock  availability.

Am I able to send in my own items for decoration?

We only decorate garments we supply. If you can't find what you're looking for on our site, please reach out to us at info@logovinci.com for assistance.

Am I able to send in my own

items for decoration?

We only decorate garments we supply. If you can't find what you're looking for on our site, please reach out to us at info@logovinci.com for assistance.

Do I need to supply my own design for custom orders?

Yes, we require you to provide the artwork for your custom designs.

Do I need to supply my own

design for custom orders?

Yes, we require you to provide the artwork for your custom designs.

What type of artwork files do you accept?

We accept various file formats, including vector files (eps and ai), which are preferred to avoid additional fees. Other acceptable formats include png, jpg, tiff, or pdf, given they meet the resolution criteria (270 dpi at actual print size).

What type of artwork files do

you accept?

We accept various file formats, including vector files (eps and ai), which are preferred to avoid additional fees. Other acceptable formats include png, jpg, tiff, or pdf, given they meet the resolution criteria (270 dpi at actual print size).

Will I see a preview of my product before it's made?

If you submit print-ready artwork, a digital mockup will be shared during the quotation stage. For artwork that requires adjustments, a digital proof will be provided prior to the start of production.

Will I see a preview of my

product before it's made?

If you submit print-ready artwork, a digital mockup will be shared during the quotation stage. For artwork that requires adjustments, a digital proof will be provided prior to the start of production.

What kind of artwork services do you offer?

Our services include re-drawing, creating vector files, and digitizing. We do not provide original design services at present.

What kind of artwork

services do you offer?

Our services include re-drawing, creating vector files, and digitizing. We do not provide original design services at present.

Is there an initial fee for setting up screen printing?

Yes, there is a $20.00 setup charge per color for screen printing.

Is there an initial fee for

setting up screen printing?

Yes, there is a $20.00 setup charge per color for screen printing.

What does DTG/DTF Printing

involve?

DTG (Direct to Garment) and DTF (Direct to Film) are closely related printing technologies, using the same equipment, akin to traditional paper printing. Ink is directly applied to garments using DTF to create vibrant colors with no need for screen setup or complex preparations.

How do DTG and DTF printing

differ?

DTG involves spraying ink directly onto cotton garments. DTF prints onto a film which is then transferred to the garment using an adhesive powder, suitable for a variety of fabrics.

Is there a cost for digitizing my design for embroidery?

Standard left chest design digitizing starts at $35.00, with more intricate designs incurring additional costs.

Is there a cost for digitizing

my design for embroidery?

Standard left chest design digitizing starts at $35.00, with more intricate designs incurring additional costs.

Who retains the rights to the digitized embroidery design?

The digitized embroidery files remain the property of LogoVinci, Inc. and are exclusively used for the customer's orders.

Who retains the rights to the

digitized embroidery design?

The digitized embroidery files remain the property of LogoVinci, Inc. and are exclusively used for the customer's orders.

Are there digitizing fees for every repeat order?

Repeat orders do not incur digitizing fees if your embroidery-ready file is on file.

Are there digitizing fees for 

every repeat order?

Repeat orders do not incur digitizing fees if your embroidery-ready file is on file.

Can I review my embroidery design before production?

For repeat orders, we typically don't send proofs, but for new orders, we offer digital previews at no cost. Physical stitch-outs can be arranged for a fee.

Can I review my embroidery

design before production?

For repeat orders, we typically don't send proofs, but for new orders, we offer digital previews at no cost. Physical stitch-outs can be arranged for a fee.

Who is responsible for

digitizing at your company?

Our in-house digitizer boasts 30 years of expertise and handles all our digitizing needs.

May I submit my own digitized embroidery file?

We generally do not accept external digitized files to ensure quality and efficiency unless we're familiar with the work of the digitizer.

May I submit my own digitized

embroidery file?

We generally do not accept external digitized files to ensure quality and efficiency unless we're familiar with the work of the digitizer.

Do you offer embroidery patches?

Yes, we do.

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